GAME REFERENCE

Loyalty Program Built Around Your Lobby Time

Our Loyalty Program turns every spin on Sweet Bonanza, every hand at Live Baccarat and every sportsbook ticket into tier points you can actually see on your account...

Tier pointsCashback tiersSlot missionsLive table creditsBirthday perks

Enter Game Lobby Read FAQ

How Our Loyalty Program Works

The Loyalty Program runs natively inside candu123, powered by our own account engine rather than a third-party plugin. Every wager on slots from Pragmatic, PG Soft and Habanero, plus live tables from Evolution and sportsbook lines, contributes points at a fixed rate. You climb through Bronze, Silver, Gold and Platinum tiers, unlocking weekly cashback, faster withdrawal queues and slot mission credits. There's

no opt-in form — your account is enrolled the second you sign in.

FEATURED REFERENCES

Three Loyalty Program Features Worth Knowing

Tiers

Four-Step Tier Ladder

Bronze opens the door, Silver unlocks weekly cashback, Gold adds slot mission credits and Platinum gives...

Cashback

Weekly Lossback Credit

Every Monday we tally your net play across slots, live tables and sportsbook. A percentage scaled...

Missions

Slot Mission Drops

Gold and Platinum accounts get rotating slot missions — spin counts on Gates of Olympus, Starlight...

SERVICE CONTEXT

Loyalty Program Gameplay Mechanics

Entry & Enrolment Your account is enrolled the moment you finish sign-up. No...

Point Earning Rates Slots earn one point per Rp 10,000 wagered, live casino...

Tier Decay Rules We use a rolling 30-day window rather than hard resets...

Mobile Tracking Feel The loyalty bar is pinned above the game grid on...

Loyalty Program Transparency Table

Program Type	Native account-tier reward system, four tiers, point-based progression. Not a third-party affiliate scheme — runs entirely inside candu123.
Volatility	Low. Rewards are predictable weekly drops based on wagering, not random surprise prizes, so your tier progression curve stays steady.
Supported Devices	Browser on Android and iOS, desktop Chrome, Safari and Firefox. The loyalty dashboard renders identically across all three with no app install required.
Access Region	Open to candu123 accounts in Indonesia where local law permits. Tier benefits and cashback withdrawals route through supported regional payment rails.

ON THE GO

Loyalty Program on Your Phone

The Loyalty Program was built mobile-first because most of our Indonesia accounts open the lobby on a phone first. The tier bar, mission tracker and cashback countdown all sit one...

One-tap tier view

Live point counter

Mission tracker pin

Cashback claim button

24/7 SUPPORT

Help Paths Inside The Loyalty Program

Tier Questions If your tier looks off, live chat agents can pull your 30-day wagering log and walk you through the exact points calculation. Average response time inside the lobby chat window is under two minutes.

Mission Disputes Missed a mission credit? Send a ticket from the loyalty page and our rewards desk reviews game logs from the provider side. Confirmed missions are credited within 24 hours straight to your loyalty wallet.

Cashback Timing Weekly cashback drops Monday around 10:00 WIB. If yours hasn't landed by midday, ping support — usually it's a tier recalculation finishing and the credit appears within the hour.

WHY THIS PLATFORM

Loyalty Program Fairness Signals

Point Formula Published

The earn rate per game category sits on the loyalty page itself. No hidden multipliers, no fine-print penalty. What you see on the table is what your account earns per Rp wagered.

Provider Logs

Wagers are pulled directly from Pragmatic, PG Soft, Habanero and Evolution session logs. Loyalty points reconcile against provider data nightly, so disputes can always be traced to source.

No Rollover Cashback

Weekly cashback lands as cash, not bonus credit. You can withdraw it via DANA, OVO, GoPay or QRIS the same minute it hits your wallet — no wagering condition attached.

Tier Audit Trail

Every tier change is timestamped inside your account history. You can see exactly when you moved from Silver to Gold and which week's wagering pushed you across the threshold.

Equal Game Weighting

Slot category weights are flat across providers. We don't quietly favour one studio over another, so your Mahjong Ways spins count the same as Gates of Olympus spins.

Indonesia-Specific Build

Tier thresholds, cashback timings and reward currencies are calibrated for Indonesia accounts and Rupiah wagering rather than ported from a global template.

BENCHMARKED

Loyalty Program vs Other Reward Pages

vs Welcome Promo

The welcome promo is one-time and rollover-locked. The Loyalty Program runs forever and pays cashback with no wagering condition, so it's the slower but stickier reward path on your account.

vs Slot Tournaments

Slot tournaments pay a leaderboard prize to top finishers only. Loyalty pays every account that wagers — you don't need a hot streak, just steady play across the lobby.

vs Sportsbook Boosts

Sportsbook boosts apply per-ticket and expire fast. Loyalty rolls up your sportsbook turnover into the same tier ladder as slots, so cross-product play actually compounds.

vs Live Casino Rebate

Live casino rebates are dealer-table specific. Loyalty Program cashback covers every table plus slots and sportsbook in one weekly figure, simpler to track on your account.

vs Refer-a-Friend

Referral pays a one-shot bounty per signed-up friend. Loyalty pays continuously based on your own play, so you control the earn rate by choosing which games you open.

vs Daily Login Reward

Daily login rewards require a streak. Loyalty doesn't punish missed days — your 30-day rolling window keeps tier status stable even if you take a week off the lobby.

vs VIP Hosted Program

Our Platinum tier feeds into hosted VIP service. Think of Loyalty as the public-facing ladder and VIP as the personalised layer that opens once you've spent time at Platinum.

Six Things To Know About Loyalty Program

Auto-Enrolment

No form to fill — your account joins the moment you complete sign-up and you'll see the tier bar in the lobby header immediately.

Weekly Cashback

Net losses across slots, tables and sportsbook return as cash every Monday. The percentage scales with tier, peaking at Platinum.

Four Tiers

Bronze, Silver, Gold, Platinum. Thresholds are visible on the loyalty page so you always know how much wagering separates you from the next step.

Rolling Window

Tier status uses a 30-day rolling calculation, not a calendar reset. Casual weeks won't crash your tier overnight.

Slot Missions

Gold and Platinum accounts unlock weekly mission drops on rotating slot titles, with credit paid to the loyalty wallet on completion.

Cash, Not Bonus

Cashback pays as withdrawable cash via DANA, OVO, GoPay or QRIS. There's no rollover, no expiry trick, no locked balance.

Loyalty Program Questions Answered

You're enrolled automatically when your account is created. There's no separate form or opt-in toggle. Sign in, open any slot or live table, and your tier bar starts counting points from the very first wager.

We track wagering across slots, live casino and sportsbook on a rolling 30-day window. Points earn at category-specific rates, and once your total crosses the next tier threshold your account upgrades the same day automatically.

Cashback drops every Monday around 10:00 WIB based on the previous week's net play. It arrives as withdrawable cash, not bonus credit, so you can cash out via DANA, OVO, GoPay or QRIS straight away.

No — slots earn at the full rate, sportsbook pre-match at 0.75x and live casino at 0.5x. The exact rates are printed on the loyalty page so you can plan which lobby pushes your tier fastest.

Your tier doesn't crash overnight. Points age out gradually under the 30-day rolling window. A quiet week or two won't drop you instantly, giving casual accounts room to stay comfortably at Silver or Gold.

Slot missions unlock at Gold and continue through Platinum. Bronze and Silver accounts still earn cashback and tier points, but the rotating mission drops on titles like Gates of Olympus are reserved for higher tiers.

Yes, the program is open to candu123 accounts in Indonesia where local law permits. Tier rewards, cashback and mission credits all settle through supported regional payment rails including DANA, OVO, GoPay and QRIS.